When you place a pre-order, you're securing your coveted item. We understand the anticipation, and rest assured, our commitment is to deliver your order promptly upon release.
At the moment estimated delivery dates are between March-April 2024.
Ready orders will be sent promptly with delivery usually taking 2-4 days (UK) and anything between 4- 10 days (Outside UK)
Apart from Pre-Orders which have their own specified timescales.
All orders placed before 2pm will be dispatched the same working day. Once dispatched your order should arrive within the approximate timescales:
Royal Mail (1-3 days) - £5.99
Evri (1-2 days) - £7.99
DHL Express (1-4 days) - £24.99
DHL Express (1-5 days) - £29.99
Note that Mazinyi Ltd is not responsible for any customs or import charges on orders outside of the EU.
International standard shipping can only be offered on items weighing up to 2KG.
We ship UK orders domestically from the UK.
All other international orders are shipped from the EU.
Orders within the United kingdom are not subject to duties or taxes.
All orders to European Member States are sent on a DDP service (Delivered Duties Paid)
Orders that total over €150 may incur additional duties which are charged at checkout, the price you pay at checkout is final.
Any orders outside of the EU that are declined by the customer due to customs payments will not be subject to a refund.
USA & Canada
Orders to the US over $800 USD maybe subject to US Customs, these are not covered by Mazinyi Ltd
For orders outside of the territories listed above - duties and taxes may apply and are the responsibility of the recipient. Some countries may require you to provide additional customs information to our carriers in order to receive your order.
UK orders - Royal Mail, Evri and DHL
Outside of UK - DHL
If your order is split, due to a pre-order or lack of stock. Your order will be held until you, the customer, decide whether to wait for the full order or speak to our customer services about refunding the delayed product.